Terms of Use

1. The Miles Ahead Tennis Service

Miles Ahead Tennis is a tennis platform designed to help players participate in the tennis community.

Depending on availability and your account or membership level, the Services may allow you to:

• •Create a tennis player profile
• •Find other tennis players
• •Post or respond to requests to play tennis
• •Invite other users to matches
• •Communicate with other users through messaging features
• •Participate in tennis ladders, challenges, or other competitions
• •Find tennis courts and facilities
• •Book or register for tennis lessons, classes, events, or programs
• •Access tennis instructional videos, courses, evaluations, and coaching content
• •Connect with friends and other members of the tennis community
• •Access additional membership features

Features may be added, changed, limited, or removed from time to time.

2. Account Eligibility, Age Requirement, and Responsibility

You must be at least 18 years old to create an account or use the Services. By creating an account, you represent and warrant that you are 18 years of age or older.

We do not knowingly permit accounts for anyone under 18. If we learn or reasonably believe that an account holder is under 18, we will suspend and delete that account.

If you believe a person under 18 has created an account, please contact us at info@milesaheadtennis.com so we can review and take appropriate action.

Junior programs, clinics, lessons, and evaluations for players under 18 are arranged separately through Miles Ahead Tennis and are not accessed through the app’s player-matching, messaging, or player-discovery features.

Account responsibility. You must provide accurate and current information when creating and maintaining your account. You are responsible for:

• •Maintaining the confidentiality of your login credentials
• •Activity occurring through your account
• •Keeping your profile information reasonably accurate
• •Using the Services only for lawful purposes
• •Promptly notifying us if you believe your account has been compromised

You may not impersonate another person, create an account using false information, misrepresent your age, or use another person’s account without authorization.

3. Player Matching and In-Person Meetings

Miles Ahead Tennis helps users connect with other tennis players, but Miles Ahead Tennis is not a party to agreements or arrangements made between individual users.

Unless explicitly stated otherwise, we do not guarantee or independently verify a user’s identity, age, tennis ability or skill rating, background, character, availability, conduct, location, reliability, or fitness to participate in tennis activities.

You are responsible for deciding whether to communicate with, play with, or meet another user.

When meeting another user, we encourage members to use reasonable personal-safety practices, including meeting at recognized public tennis facilities, telling someone where they are going, and ending an interaction if they feel unsafe.

If you believe you are in immediate danger, contact local emergency services.

4. User Conduct and Zero-Tolerance Policy

Miles Ahead Tennis has zero tolerance for objectionable content, harassment, abusive behavior, threats, or users who use the Services to harm, intimidate, exploit, or harass others.

You may not use the Services to post, send, upload, communicate, promote, or distribute content or behavior that:

• •Harasses, bullies, threatens, stalks, or intimidates another person
• •Contains hate speech or promotes hatred or violence against an individual or group
• •Is discriminatory, degrading, or malicious
• •Is sexually explicit, pornographic, or sexually exploitative
• •Encourages violence, self-harm, or dangerous activity
• •Is fraudulent, deceptive, or intentionally misleading
• •Is defamatory or unlawfully invasive of another person’s privacy
• •Promotes illegal activity
• •Contains spam, scams, malicious links, or unauthorized advertising
• •Attempts to solicit money or financial information from users through deceptive means
• •Exploits or endangers minors
• •Impersonates another individual or organization
• •Violates another person’s intellectual-property or privacy rights
• •Attempts to bypass a block, suspension, or account ban
• •Otherwise creates an unsafe or abusive environment for members

This policy applies to profiles, match posts, messages, usernames, photographs, comments, invitations, and any other user-generated content or communication made through the Services.

5. Reporting, Blocking, and Moderation

Users may report objectionable content or inappropriate behavior through the in-app reporting tools or by contacting Miles Ahead Tennis directly.

Users may block other users at any time through the app. Blocking prevents the blocked user from messaging you, viewing your profile, or applying to your match requests.

We will review reports of objectionable content or abusive behavior and remove offending content and eject the offending user, where warranted, within 24 hours of receiving the report.

In responding to reports, we may take any action we consider appropriate, including:

• •Removing content
• •Restricting messaging or other features
• •Issuing warnings
• •Suspending accounts
• •Permanently terminating accounts
• •Preventing users from creating replacement accounts
• •Contacting appropriate authorities when reasonably necessary or legally required

We reserve the right, but are not obligated, to monitor user content and interactions to the extent permitted by applicable law.

6. User-Generated Content

“User Content” includes information or material that users submit to the Services, including profiles, photographs, match requests, messages, comments, ratings, availability, and similar content.

You retain ownership of your User Content.

By submitting User Content, you grant Miles Ahead Tennis a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, process, and use that content as reasonably necessary to operate, improve, protect, and provide the Services.

You represent that you have the necessary rights to submit your User Content and that doing so does not violate applicable law or another person’s rights.

We may remove User Content that violates these Terms, our policies, applicable law, or the safety of our community.

7. Tennis Courts and Location Information

The Services may provide information about tennis courts, facilities, locations, lighting, fees, amenities, availability, or other court characteristics.

Court information is provided for convenience and may be obtained from public sources, third parties, facility operators, or community information.

Miles Ahead Tennis does not guarantee that court information will always be complete, accurate, or current. Listing a tennis court or facility in the Services does not mean that Miles Ahead Tennis owns, operates, controls, or is affiliated with that facility.

Users are responsible for verifying:

• •Court availability
• •Reservation requirements
• •Facility rules
• •Permits
• •Fees
• •Operating hours
• •Guest policies
• •Any other requirements before using a facility

8. Tennis Activities and Assumption of Risk

Tennis and other athletic activities involve inherent risks of physical injury.

By participating in tennis activities arranged, discovered, booked, or facilitated through the Services, you acknowledge the ordinary risks associated with physical activity and voluntarily choose to participate.

You are responsible for evaluating whether you are physically able to participate and for using appropriate judgment, equipment, footwear, hydration, and precautions.

Nothing in the Services constitutes medical advice.

9. Coaching Content and Evaluations

Miles Ahead Tennis may provide instructional videos, courses, tennis tips, stroke evaluations, suggested drills, fitness information, or other educational material.

This material is provided for educational and informational purposes and does not guarantee any specific athletic result, ranking, rating, competitive outcome, or improvement.

Individual results vary.

10. Memberships, Subscriptions, and Purchases

Certain features may require payment, a membership, or a subscription.

Pricing, billing frequency, trial periods, renewal terms, and included features will be disclosed when you purchase the applicable service.

When a subscription is purchased through Apple’s App Store, billing, renewal, cancellation, and eligible refund requests are subject to Apple’s applicable terms and account-management procedures.

Subscriptions may automatically renew unless canceled according to the terms displayed when the subscription is purchased.

Deleting the Miles Ahead Tennis app does not necessarily cancel an active subscription.

Where purchases are made through another authorized Miles Ahead Tennis service, the terms presented at checkout will apply.

11. Classes, Lessons, and Events

Tennis lessons, clinics, events, evaluations, and other programs may have additional registration, cancellation, refund, attendance, facility, weather, or participation rules.

Those terms will be displayed or communicated when applicable and are incorporated into these Terms.

Programs may be postponed, relocated, rescheduled, or canceled when reasonably necessary because of weather, facility availability, safety concerns, instructor availability, or other circumstances.

12. No-Shows and Player Reliability

Miles Ahead Tennis may provide features allowing users to provide feedback regarding completed matches, attendance, or their experience playing with another member.

Users must provide feedback honestly and may not manipulate the system, retaliate against other users, or knowingly submit false information.

We may take action against users who repeatedly misuse matchmaking features, engage in abusive conduct, or intentionally disrupt the community.

13. Intellectual Property

Except for User Content, the Miles Ahead Tennis name, trademarks, logos, application interface, designs, graphics, text, videos, coaching materials, software, databases, and other content made available through the Services are owned by or licensed to Miles Ahead Tennis and are protected by applicable intellectual-property laws.

You may use this content only for your personal, non-commercial use unless we provide written permission otherwise.

You may not copy, reproduce, distribute, sell, modify, scrape, reverse engineer, or commercially exploit the Services or our content except as permitted by law.

14. Copyright Complaints (DMCA)

Miles Ahead Tennis respects the intellectual-property rights of others and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”).

Submitting a notice. If you believe content available through the Services infringes your copyright, send a written notice to our Designated Agent that includes:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material claimed to be infringing and information reasonably sufficient to let us locate it
4. Your contact information, including address, telephone number, and email address
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf

Designated Agent. Notices of claimed infringement should be directed to our Designated Agent, registered with the U.S. Copyright Office: Copyright Manager, Miles Ahead Tennis LLC, 7605 Colony Ave, Laurel, Maryland 20707, United States. Email: info@milesaheadtennis.com. Phone: 301-200-5455. U.S. Copyright Office Registration No. DMCA-1078882.

Counter-notification and repeat infringers. If your content was removed and you believe the removal was in error or that you are authorized to use the material, you may submit a counter-notification to the Designated Agent containing the elements required under 17 U.S.C. § 512(g). Miles Ahead Tennis maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

15. Prohibited Uses

You may not:

• •Use automated systems, bots, scraping tools, or similar technologies to access the Services without permission
• •Attempt to gain unauthorized access to accounts or systems
• •Interfere with the operation or security of the Services
• •Collect information about other users for unauthorized purposes
• •Use the Services for commercial solicitation without authorization
• •Circumvent membership, payment, moderation, suspension, or security systems
• •Create accounts to evade enforcement actions
• •Use the Services in violation of applicable law

16. Account Suspension and Termination

You may stop using the Services at any time.

We may restrict, suspend, or terminate an account when we reasonably believe a user:

• •Violated these Terms
• •Is under 18 years of age
• •Created a safety risk
• •Abused another user
• •Engaged in fraud or unlawful activity
• •Attempted to circumvent enforcement actions
• •Used the Services in a manner harmful to Miles Ahead Tennis or its community

Serious violations may result in immediate termination without prior warning.

17. Privacy

Your use of the Services is also governed by the Miles Ahead Tennis Privacy Policy, available at app.milesaheadtennis.com/privacy and in the App under Profile → Settings → Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, and protect personal information associated with the Services.

18. Third-Party Services

The Services may contain links to or integrate with services operated by third parties, including payment processors, mapping services, court facilities, websites, or other technology providers.

Miles Ahead Tennis does not control those third-party services and is not responsible for their availability, content, policies, security, or practices.

Your use of third-party services may be governed by separate terms.

19. Availability of the Services

We work to keep Miles Ahead Tennis available and reliable, but we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.

We may modify, maintain, suspend, or discontinue portions of the Services when reasonably necessary.

20. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available.”

Miles Ahead Tennis disclaims warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement to the extent permitted by applicable law.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Miles Ahead Tennis and its owners, employees, contractors, affiliates, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services.

To the maximum extent permitted by applicable law, the total aggregate liability of Miles Ahead Tennis and its owners, employees, contractors, affiliates, and agents for all claims arising from or related to the Services will not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amount you paid to Miles Ahead Tennis in the twelve (12) months immediately preceding the event giving rise to the claim.

Miles Ahead Tennis is not responsible for the independent actions or conduct of users you meet or communicate with through the Services except to the extent liability cannot legally be excluded.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation where such limitation is prohibited.

22. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Miles Ahead Tennis LLC and its officers, owners, employees, contractors, and affiliates from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Services, your User Content, or your material violation of these Terms.

23. Apple App Store

If you download the Miles Ahead Tennis application through Apple’s App Store, your license to use the application is also subject to Apple’s applicable App Store terms and Apple’s Standard Licensed Application End User License Agreement where applicable.

Apple is not responsible for the operation, maintenance, support, or content of the Miles Ahead Tennis service except as expressly required under Apple’s applicable terms.

Nothing in these Terms is intended to conflict with rights granted to you under Apple’s applicable terms.

24. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice through the app, website, email, or another reasonable method before the changes take effect. The updated Terms will display a revised effective date.

Continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

25. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any dispute that is not otherwise required by applicable law to be heard elsewhere may be brought in an appropriate state or federal court located in Maryland.

26. General Provisions

Severability. If any provision of these Terms is found unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms presented at the point of purchase or registration for specific programs, constitute the entire agreement between you and Miles Ahead Tennis regarding the Services and supersede any prior agreements on the same subject.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. Miles Ahead Tennis is not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including weather, natural disasters, facility closures, utility or network failures, labor disputes, or government action.

Survival. Sections addressing User-Generated Content, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law survive termination of your account.

27. Contact Us

Questions, complaints, safety concerns, reports of objectionable content, or questions regarding these Terms may be directed to:

Miles Ahead Tennis LLC, 14625 Baltimore Ave, Suite 127, Laurel, Maryland 20707, United States

Email: info@milesaheadtennis.com · Phone: 301-200-5455 · Website: milesaheadtennis.com

For reports involving abusive users or objectionable content, please include enough information for us to locate and review the relevant account, message, post, or interaction.